Family Legal Plan
Family Protection Plan
Small Business Legal Plan
Family Protection Plan Planmember Guidebook
WELCOME! Thank you for joining the Legal Care Direct™ Family Protection Plan! For your convenience, we have compiled this guidebook to describe your plan member privileges. Please read this booklet carefully, as it contains all the benefits of membership provided by our plan specialists.
Free & Discounted Legal Care
How to Reach a Plan Attorney: Members obtain all legal referrals by contacting our Legal Care Direct™ Member Services Department (MSD), using the toll-free number provided below. There is no limit to the number of referrals you may receive. When contacting the MSD a Member Service Representative (MSR) will ask you to identify yourself and the method by which you became affiliated with Legal Care Direct™. Upon verification of membership they will then ask you to briefly describe your legal issue at which time they will refer you to a plan attorney that practices the appropriate area of law, speaks your language and is conveniently located. If the appropriate plan attorney can not be immediately identified, the MSR will refer your issue over to the Legal Care Direct™ Provider Services Department (PSD). The PSD will call you within two business days to make sure the best available referral is given to you.
Contacting Plan Attorneys: When contacting a Legal Care Direct™ plan attorney you must notify the attorney's office that you are a Legal Club of America® member. If for any reason the plan attorney is unable to assist you please call our toll-free Legal Care Direct™ Member Service number for another referral.
Plan attorneys may be out of the office attending to other clients. As such please allow up to 3 business days for the plan attorney to respond to your call.
Member Service Representatives are available to assist you with all of your attorney referrals.
Tax Preparation & Advice
Your call to the Tax Hotline will be answered by a tax and/or financial expert who will immediately assist you with your tax and/or financial planning questions.
Financial Education & Credit Counseling
Certified counselors are available to assist you with all your financial education and credit counseling needs.
Identity Theft Solutions
Identity Theft Insurance Claims
Identity Theft Restoration
Lost or Stolen Credit Card Assistance / Document Recovery Services
Keylogging Defense System™
Licensed clinicians provide you and each covered family member with unlimited telephonic counseling for each new issue.
Discount Legal Plans
| Identity Theft Program
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